Santoori Shopping Cart and order process
1. payment method
PayPal, Western Union, Bank transfer (wire transfer)
For all PayPal payers, we kindly request all clients to pay the Paypal
transfer fees at 4%, because Santoori pays all the handling and packing
fees for you.
Western Union and bank transfer payers do not need to pay extra fees.
2. Total amount of
your instrument (all inclusive)
1. The price of the instrument you see in the webpage
2. Money transfer fees, in the case you pay via PayPal (4% of the value
of the instrument you buy)
3. Shipping fees (we deliver our instruments world wide so please kindly
ask us for shipping rate to your country)
4. Santoori will assume the whole Handling and packing fees for you.
3. Delivery of your
instrument
We normally deliver your goods (instrument, accessories, etc.) 24 hours
after we got your payment or on the same day of money arrival. Then as
soon as we have sent your instrument you will get an email with the
tracking link or tracking number. Please ask us, if you didn't get any
email from us after this time
4. Duration of transit time
Depending on your country it can take 4-5 days if you are from an EU
country, 2 weeks or more if you are from USA etc.
Expect delays in the case when the import hub of your country have strict security controls. But generally we recommend to use the website of German Post DHL for the duration of transit time. We deliver our goods only thru Deutsche Post DHL.
5. Two weeks Money Back Guarantee
In the case you got your instrument and you were not happy, Santoori offers 2 weeks money back guarantee from the date you got your instrument.
Very important: Please note that Santoori will refund the price of the
instrument and not the shipping fees. So please gently take your time
for your purchase and kindly ask us for every thing you may need to
know. We would like to offer you our professional consultation over
phone, email or video conference via Skype so that you can do a secure
purchase. Do not hesite to do this., in the case you are not clear about
some points.
E-mail: info@santoori.com
Tel: +49 (176) 96852551
Skype: santoori